Refund Policy

How to Request a Refund

Email us at contentflywheel@gmail.com within 14 days of your initial subscription payment. Include the email address on your account and we'll process your refund within 5 business days.

After 14 Days

• Subscription renewals are non-refundable once charged
• Cancellation stops future charges but does not refund the current period - you keep access until the period ends
• We do not offer pro-rata refunds for unused time within a billing period

Exceptions (Always Refunded)

• Duplicate charges - if you were charged twice in error, we will refund the duplicate immediately
• Extended service outage - if the platform is unavailable for more than 24 consecutive hours, you may request a pro-rata credit

Digital Products Sold by Creators

Content Flywheel is a platform that enables creators to sell their own digital products (guides, courses, templates, and similar instant-download items). This is the standard policy that applies to every digital product purchase made on the platform:

Due to the instant-access nature of digital products, refunds are not offered for change of mind once the product has been accessed or downloaded. If the product is faulty, inaccessible, or materially different from its description, please contact us so the issue can be resolved in accordance with your statutory rights.

Before paying, every buyer must actively confirm they understand this by checking a consent box - it is never pre-selected. If you believe a product you purchased is faulty, inaccessible, or materially different from its description, contact the creator directly, or contentflywheel@gmail.com if you need help escalating it. Nothing here affects your statutory consumer rights.